The player's requesting a refund of deposit as it was a 3rd party payment. The complaint was closed as the player stopped responding.

The player has requested a tracking number multiple times but was ignored. The player later informed us that the money was at first rejected by the bank, but later on, he successfully received his winnings. Therefore, this complaint could be closed as resolved.

We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

The player from the Netherlands has requested a withdrawal. Unfortunately, the payment seems to be delayed. Player’s complaint has been resolved successfully.

The player from Hungary had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn't been received yet.

The player from Japan had deposited funds using Mifinity but was unable to withdraw through the same method. He had been instructed by the casino to deposit and withdraw in virtual currency, but the casino later disallowed such a transaction. The player had been left with no available methods to withdraw his winnings.

We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!

Линия по ставкам – полно широкая, коэффициенты тоже радуют (по крайней мере – перманентно ТОПовые события).

The player from Germany is dissatisfied with the withdrawal process. The player confirmed he received his winnings.

While site deposits worked without issue, withdrawals were consistently canceled with no resolution from support. The issue was resolved after the player confirmed receiving the funds. The complaint was marked as 'resolved' by us.

The player from Germany has been waiting for a withdrawal since December. The player confirmed she received her winnings.

Коэффициенты – неплохие для ТОПовых событий, средние для второстепенных.

The player from the UK had his account closed during the verification process. The casino allowed the player to withdraw his initial deposit of £325. The issue has been resolved successfully.

After the player's account was unexpectedly disabled, he had threatened legal action. Fortunately, the situation had been resolved when the player's funds were credited to him. We had marked the complaint as 'resolved' in our system.